Need help?

Have questions about your order? Are you having trouble using our website? Browse through our super-duper easy collection self-service articles for the answers you need.

Your Order

How to Place an Order

How to Cancel An Order

Your Account

Should I sign up for a customer account?

How To Sign Up for A Customer Account


Payment Options

How to Pay Using BPI Express Mobile

How to Pay with a Credit or Debit Card Using PayPal Express Checkout

Shipping & Delivery

Shipping Fees

How to Track Your Order

What if my package hasn’t arrived yet?

Returns & Exchanges

How to Return a Damaged or Incorrect Product

Requirements to Return a Product

Can I get a refund?

If you still can’t find what you’re looking for, feel free to send a message and I’ll be happy to help!